Governance 

Governance is how we structure the web program and the processes for decision-making and accountability. 

It’s also one of the ways we make sure the web program is transparent, and open, and allows a diverse collaborative group of voices to be heard. The web program does not seek to control the content of individual websites, but rather provides everyone with best practices on how website owners can create a highly findable, usable, and inspirational website.

Web Program Executive Sponsors

  • Byron Walker, Interim Vice Chancellor of Information Technology
  • Mark Davis, Vice Chancellor of University Relations
  • Lisa Nielsen, Senior Director of Marketing and Creative Services, University Relations
  • Phyllis Treige, Associate Vice Chancellor, Experience Strategy and Design, Information Technology Services

Web Program Leadership Team

A cross-departmental collaborative team on web program governance questions.

  • Lisa Nielsen, Senior Director of Marketing and Creative Services, University Relations
  • Phyllis Treige, Associate Vice Chancellor, Experience Strategy and Design, Information Technology Services
  • Teresa Silva, Web Service Manager, Information Technology Services
  • Rob Knight, Director, Digital Communications, University Relations
  • Adam Hills-Meyer, Digital Program Manager, Information Technology Services
The Web Program Leadership team facilitates continual communications between Web Liaisons and executive sponsorship.

Web liaisons

Website Liaisons are a group of marketers, communicators, and other web-focused leadership partners across UCSC who have a stake in the digital presence of their organization.

The liaison is the local point of contact to help coordinate digital objectives within an organization. The liaison does not need to be an expert in all aspects of owning a website (accessibility, security, content strategy, maintenance, etc..) but rather be able to refer questions to the right place when necessary.     

In a two-way communication function with the Web Program Leadership Team, these partners can help address questions, needs, and wants from their organization stakeholders, and equally share website-related information back to their organization when changes can be expected.


Web Users Group

The Web Users Group is for all website owners and content creators to meet, learn, share success stories and best practices, ask questions and stay updated about how to build and maintain a great website.

You can be part of the group by joining our Google Group to receive notifications about upcoming events.

Recordings of previous meetings

Recorded September 28, 2022
Recorded July 26, 2022
Recorded: June 29, 2022
Recorded: April 27, 2022

Governance goals

  1. Form a Web Program Leadership Team
    • Connect campus vision and goals for the web presence, tools, services, information architecture, and standards.
    • Provide a bridge/balance between end-users and leadership.
    • Guide the delivery of web services, and identifies changes, gaps, and requirements.
  2. Nurture our Strategic Partners
    • Strategic Partners come from across the university. They are website managers, content contributors, and people who want to make sure our web program represents UCSC’s values.
    • The program’s intention is to be an informational, knowledge-sharing, two-way communication channel that can also acknowledge and listen to our strategic partner’s needs and concerns.