Includes required training and other learning opportunities to support creating accessible, sustainable, and effective websites.
Required training
There are three required training modules to take before onboarding to the new UCSC WordPress service. They include accessibility training, developing website goals, and WordPress essentials. A short quiz to reinforce the training materials is also required.
Content strategy training
Register for an upcoming live training session or view the training modules at your own convenience.
Using analytics to improve your website
Using analytics to help making improvements to your UCSC website.
This training will focus on using these analytics tools to determine the right metrics to measure, as well as how to use those metrics to implement improvements. The training will cover the basics of Google Analytics, Google Search Console, SiteImprove, and provide time for your specific analytics questions.
In-person
Length: 30 minutes including the opportunity to ask questions, on Zoom.
How to develop a content strategy
Getting started with creating a plan for your website improvement.
In-person
With a strong content strategy you should consider what kinds of content are best for your public facing website, an intranet, or a helpful Knowledge Base article.
This course will also look at strategic ways to manage your images, documents, and other types of content that you want to provide users access with.
Length: 30 minutes including the opportunity to ask questions, scheduled every other week on Zoom.
Pre-recorded
The right location for content
Strategic ways to manage your images, documents, and other types of content
With a good content strategy you should consider what kinds of content are best for your public facing website, an intranet, or a helpful Knowledge Base article.
This course will also look at strategic ways to manage your images, documents, and other types of content that you want to provide users access to.
In-person
Length: 30 minutes including the opportunity to ask questions, scheduled every other week on Zoom.
Pre-recorded
How to develop website goals
How to use a facilitation tool to help you develop goals
How to think about developing goals for your UC Santa Cruz website. Website goals can help determine what content to prioritize, and how to measure success.
This course will use a facilitation tool to help you develop goals, connect them to metrics, and how to get others aligned with website goals.
In-person
Length: 30 minutes including the opportunity to ask questions, scheduled every other week on Zoom.
Pre-recorded
- Setting goals for your website, Part 1. 5m
- Setting goals for your website, Part 2. 9m
- Setting goals for your website, Part 3. 6m
use a facilitation tool to help you develop goals, connect them to metrics, and how to get others aligned with website goals.
How to audit your web content
How to audit, and how to use your audit in your website planning.
An introduction to the content strategy component of auditing your website content including how to audit, how and use your audit throughout your content strategy.
Assessing how much content you have is a first step to help make strategic decisions that can help you create a sustainable, quality and effective website.
In-person
Length: 30 minutes including the opportunity to ask questions, scheduled every other week on Zoom.
Pre-recorded
More training options
Accessibility training
Accessibility is the right thing to do. Creating accessible content is a key step towards developing a more inclusive website and a more inclusive UC Santa Cruz. Understand how to design your content with accessibility in mind, including concepts involved in the technical and social aspects of web accessibility, including roles and responsibilities.
The following modules link to UC Learning Center, and will require login with your CruzID.
Open labs
Collaborative working sessions with your peers and ITS and University Relations staff available to answer questions and consult on best practices. All are welcome to attend and you can stay the whole time or just pop in to get your questions answered.
Open labs are typically held every other week via Zoom on: Thursdays, 9-10am or Wednesdays, 2-3pm.

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For specific WordPress questions.
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